Careers
Service Advisor (Customer Service Advisor)
Lead the Customer Experience in Our Service Department
B&E Marine, located on the lakefront in Michigan City, IN, is seeking a full-time Service Advisor to
join our growing team.
For over 73 years, B&E Marine has proudly served boaters across Northwest Indiana, Southwest
Michigan, and Chicagoland.
Our Service Advisor plays a critical leadership role in delivering an organized, professional, and
high-quality service experience.
What You’ll Do
- Coordinate and manage shop service scheduling
- Open and document service repair orders
- Communicate repair needs clearly between customers and technicians
- Process warranty claims and customer billings accurately
- Ensure all service billing procedures are followed and collect payments
- Handle customer communications, phone inquiries, and coordinate delivery timelines
- Assist in resolving customer concerns professionally
What We’re Looking For
- Strong administrative and organizational skills
- Experience in service writing, dealership operations, or bookkeeping preferred
- Excellent communication and problem-solving abilities
- Ability to enforce procedures and maintain structure under pressure
- Positive attitude and team mindset
- Valid driver’s license and ability to pass a drug screening
Compensation & Why B&E Marine?
- Hourly and overtime pay, paid weekly
- Established lakefront dealership serving customers since 1953
- Professional marine environment with a strong team culture
- Opportunity for growth and a long-term career path
How to Apply:
In Person: 31 Lake Shore Drive, Michigan City, IN 46360
Email: jobs@bemarine.com
Mail: P.O. Box M, Michigan City, IN 46361
